index_US

Elphone Telecommunications

Λύσεις για Τηλεπικοινωνίες, Πληροφορική, C.C.TV και Δίκτυα Η/Υ

Τηλεφωνικά Κέντρα, υβριδικά, ψηφιακά, υψηλής τεχνολογίας

CT Star is a software package containing multiple applications. The most important and advanced feature of CT Star is that "the design of every application is Internet based." - You can access your data from anywhere via an Internet connection. It is particularly useful for maintenance or servicing. The service center can access your data with your permission and then check your settings, and tune your configuration immediately. CT Star contains the following applications:

The applications contained within CT Star are:

System Manager (SM): complete control for installers and technicians over the core programming and setup of GDS systems. SM via download/upload of program parameters allows remote programming if required.
System Manager
Access Manager (AM): Used in conjunction with ACP telephones, Access Manager allows you to control entry/exit security, log employee movement for time sheets and more.
Access Manager
Contact Manager (CM): direct CTI component of CT Star; used in conjunction with Telephone Manager, Contact Manager provides complete personal and system wide management of your business contacts.
Telephone Manager
Telephone Manager (TM): another direct CTI component of CT Star, Telephone Manager partners your own computer with your GDS system. Make, receive, and control your telephone traffic from your computer keyboard, use your handset in parallel, log missed calls and more.
Contact Manager
Call Accounting System (CAS): provides monitoring, recording, analysis, and costing of all aspects of traffic through your GDS system.
Call Accounting System